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Nexcess Review 2021 – Good Service at Fair Prices for

(Last Updated On: May 22, 2021)

Nexcess At a glance
GTmetrix performance Grade A
unfastened SSL ✔
Uptime guarantee a hundred%
cash-back guarantee 14-day loose trial
live Chat support ✔
beginning rate $49.00
Nexcess is an interesting beast. once its own enterprise, it’s now a subsidiary of types, and it gives services that its figure enterprise (Liquid internet) does no longer. Liquid web does servers, each digital and bodily. For the maximum component, Nexcess does classic shared hosting with an emphasis on keeping things simple and rapid infrastructure.

at the same time as it has other services like flexible cloud hosting and corporation website hosting, Nexcess’ flagship imparting is managed hosting for WordPress, Magento, and WooCommerce. There’s additionally assist for Drupal, Craft CMS, and suitable old ExpressionEngine.*

So essentially, it’s all approximately publishing and online shops, at pretty reasonable expenses. well, they’re reasonable in case your site is being profitable, because this hosting isn’t too cheap. So, need to you fork out your hard-earned coins on top rate WordPress hosting?

That’s why I went undercover to check Nexcess’ WordPress plans specially. All in all, matters became out quite nicely, though of route no host is ideal. study on to see if Nexcess’ WordPress plans are proper for you.

*Obi Wan voice: ExpressionEngine. Now that’s a call I’ve not heard in a long time.

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See Pricing Plans
the listing of notable Nexcess features
The most exciting a part of the website, possibly
Nexcess Is All about the Tech
Nexcess doesn’t have a gaggle of fancy WordPress-specific features (like InMotion website hosting’s BoldGrid website online builder plugin), as an alternative counting on its server infrastructure and a broadly speaking vanilla WordPress revel in. This isn’t a horrific factor, as such, just a element to preserve in mind as you are making your choices.

All in all, I like the capabilities Nexcess does have.

I signed up for the most inexpensive plan, called Spark. Nexcess’ Spark plansupports 1 website/domain, 15GB storage, and 2TB bandwidth. that is all quite affordable for the rate, and extra than sufficient resources to get maximum web sites up and strolling.

All WordPress plans include:

A loose CDN – pre-configured on all WordPress and WooCommerce plans
limitless email accounts
unfastened SSL certificates
A caching plugin set up in WordPress routinely
computerized picture compression and lazy loading – can considerably improve website online overall performance
however the ones aren’t the most thrilling capabilities you’ll get from a Nexcess plan. these are:

It’s controlled hosting thru and via
Nexcess takes this part of the provider very seriously. certain, you get the standard (for controlled offerings) computerized plugin and center updates to WordPress, which is splendid. but you furthermore mght get a whole lot of specialised assist every time you need it.

The support group consists of a group of, as the advertising says, “WordPress professionals.” go ahead and ask them something approximately your WordPress website online. in the event that they don’t know how to solution you or fix the problem, then it’s their job to discover.

For people new to going for walks web sites, this kind of assist is useful to mastering and growing as a webmaster.*

*An old seize-all term for individuals who run websites. i love it.

loose each day Backups
lots of hosts don’t provide backups at all except you pay for them. Others do weekly, or, in some instances, month-to-month backups. if you’re constantly adding new content for your web site, none of these answers are suitable.

Nexcess makes every day backups, which are saved for 30 days each. that is huge. this means you’ll in no way lose greater than 24 hours’ well worth of content or updates. That can be traumatic, however it’s nothing you may’t recover from with a few coffees and a few relentlessly satisfied pop song in the historical past as you work.

I can not overstate how splendid it’s far to have each day backups covered. that is one among the most important motives to go along with Nexcess. back up the whole lot, all the time, and you’ll attain nerdvana, my pupils.

if your internet site gets hit with a large influx of customers all at once, greater sources will routinely be allotted for your internet site, for free, for 24 hours. that is amazing for handling things like “the Reddit effect” (which, a laugh truth, was previously called “the Digg effect”). Getting a touch greater attention to your web page gained’t motive your website to get suspended or shut down.

however, if the consistent circulate of traffic keeps, and it’s not a DDoS attack, then you’ll in all likelihood want to improve your plan to handle the extra site users. but hello, in case you’re earning profits from your now-famous web site, that works out!

multiple consumer accounts
I think this is an underappreciated function. you could create multiple user bills to offer different human beings varying tiers of get entry to to your web hosting account. this is just simple superb for groups, groups, and some other situation in which you might need to have multiple person working for your website.

I keep wondering why I don’t see this feature with greater internet hosts. Or if it’s there, why is it so nicely-hidden?

honestly, Nexcess has set a brand new bar for me in phrases of simple, obvious capabilities that… you already know… why isn’t every person else doing this?
See full list of functions

Nexcess Has a minimum getting to know Curve
usual, Nexcess isn’t terribly hard to apply, however there’s little hand-protecting. The complete provider kinda desires you to recognize what you’re doing, website hosting-sensible. in case you’ve ever built a internet site with traditional website hosting, you’ll find your manner around speedy sufficient. if you haven’t, properly, services like Hostinger are a lot less difficult initially.

i will’t dock the organization any points for this, even though. Nexcess is genuinely geared toward professionals at every stage, from the advertising to the pricing to the UI. And in case you need assist figuring matters out, the guide staff is quite desirable. (extra on that later.)

My revel in turned into broadly speaking smooth and short, with little to complain approximately, which might also provide an explanation for why this evaluate feels shorter than others.

The agency has its own web hosting administration panel to manipulate your account, billing, and so on. It’s were given the usual available dashboard that indicates you what’s happening along with your account, if something.

replica of Nexcess (Liquid net) WordPress review

There’s no longer a great deal to look until your site receives going.
after which there’s the real website hosting account management UI:

the Nexcess web site control panel
There’s a “textual content over icons” philosophy at work right here
It’s no cPanel, however all of the alternatives you’ll need are there. nicely, most of them, anyway. beyond that, you’re just the usage of WordPress, proper? That’s a acquainted revel in for heaps of human beings in publishing.

There are more than one extra cool features, even though:

Stencil web sites
Stencil sites are like terrific complex templates for, you know, whole websites. besides you can control them truly effortlessly on Nexcess. right here’s the concept: Say you want to make a bunch of pretty similar web sites, with the same WordPress topic framework, the identical plugins, maybe even integrated shopping carts, and so on.

rather than putting in WordPress and all of these plugins manually every time, you can set up one website online, then shop it as a “stencil web page.”

Then, you simply create a new internet site out of your web hosting panel, pick out your stencil, and boom! about 1/2 of your paintings is executed for you. this is first-rate if you manage a couple of non-public initiatives or make a lot of websites that function in similar methods for customers.

Make a stencil for restaurant sites, another for gardening businesses, and so forth to store your self time.

loose site Migrations
Have a WordPress website online hosted someplace else? desire it were on Nexcess rather? simply don’t feel like manually uploading your web site and checking each image and link to ensure it all works? well, neither do I.

That’s why Nexcess gives free website migrations. this feature is truly turning into pretty wellknown throughout the industry, however it positive makes life simpler. And so, it gets a point out here.

One-click Staging
need to strive out a few new matters in WordPress but don’t want to accidentally reduce to rubble your current website online? You’re simply one click away from developing a “staging” version of your website online, wherein you could test for your coronary heart’s content, upload a whole bunch of recent content material immediately, and commonly play around.

Then, if you want the adjustments you’ve made, it just takes another click on to merge all of these changes into your present site. Staging web sites also are brilliant for buying comments on new content, layout picks, and site capabilities with out exposing them to most people.

just send the hyperlink to the staging web page in your friends/colleagues, and have a good time within the limitless remarks.
See if Nexcess is right for You

overall performance
Nexcess Isn’t bad… however may be better
Nexcess is a fairly global-commercial enterprise-pleasant host, with 8 records facilities everywhere in the world and a integrated content material shipping network. The servers run NGINX for the actual website hosting, in order that they’re not slow within the software program department. for this reason, it all comes right down to the hardware.

I mounted my preferred trying out subject on the WordPress set up and ran a little experiment. This topic comes with all the usual bells and whistles: slideshows and animations, fancy layouts, and photos that aren’t pretty as optimized as they must be. yes, that’s on purpose, due to the fact maximum client-made web sites aren’t perfectly optimized.

I try to check actual-global conditions as best i’m able to. (click on right here to examine approximately how we check internet hosts here at website Planet.) The intention is to get the web page to load from a notably close by server in underneath 2 seconds. So how did Nexcess do?

no longer too awful. entire page load time averaged a respectable 1.65 seconds, though there were transient spikes in which matters went a lot slower. Uptime maintained a steady one hundred% average.
All in all, decent, semi-steady performance. I’m gonna cross into the numbers a chunk extra, however in case you’d as an alternative just see what came about after I without a doubt had to talk to a person, here’s a hyperlink to the guide phase.

that is what we use to test page load time and standard performance.

I’ll be honest, I’d have been happier if the servers were a chunk more strong. The quickest complete web page load time became 1.1 seconds, and the worst was a rotten 2.8s. That said, maximum of my exams had been in the 1.1s-1.5s variety, so it’s typically no longer that bad.

That’s the downfall of shared hosting. no longer having nicely devoted resources on your website online way you’re on the mercy of other web sites on the server and the site visitors they’re getting.

here’s the high-quality take a look at result we got at some stage in the checking out period:

Nexcess GTmetrix results
quite remarkable overall performance. Too horrific it’s now not always this correct.
UptimeRobot did, at least, display a quite consistent ping fee, so absolutely connecting to the server is not an trouble. One-hundred percentage uptime appears brilliant (and it more often than not is), but remember the fact that we didn’t run this test for months on stop.

Nexcess UptimeRobot results
take a look at that almost-steady line graph. It’s brilliant.
check Out Nexcess performance
quite super, except for Nexcess’ horrific phone Connection
The aid team is typically fantastic to engage with. Nexcess advertises the truth that it has WordPress specialists on name for all of your wishes, and for a WordPress-targeted provider, that’s precisely what i really like to pay attention.

I needed to put the customer service systems through their paces, although, and that i were given mixed effects. I need to be clear that the actual people I interacted with have been tremendous. The systems they need to paintings with, though… that’s where i stopped up with mixed consequences.

You’ll see what I imply down underneath.

stay Chat
This went nicely. I were given a reaction in minutes after I requested if I should pass a site between facts centers. I admit, i used to be worn-out that day and didn’t explicit myself too sincerely, but the agent figured out my query quickly enough and replied with a useful link.

Their English wasn’t perfect, however they were given the activity completed.

my live chat communique with Nexcess assist
No proceedings here. I’m happy.
price ticket/electronic mail
I didn’t get the nameservers despatched to me in any of the welcome emails, and the documentation had wording that made me surprise if I ought to be the usage of the nameservers listed there. So I spread out a price tag to invite which nameserver I have to use.

I got a superbly efficient and informative response in nine mins. As common, the price tag system is also linked to the e-mail support.

my guide price tag
No greater and no less than what I wished
I determined to put the WordPress experts to the take a look at, so I referred to as the american support line. I instructed the agent that I wanted to construct a membership website online, and that i requested what the exceptional/most secure membership plugin to use could be. He changed into responsive and equipped to at least Google me a solution, but lamentably, it turned into now not meant to be.

the call dropped after a few minutes, before I were given my query fully replied. i can say the agent became polite and doing his first-class to be beneficial, but technical problems were given within the way. it may be Skype’s fault, but it may also be a hassle on their give up.

called again, and the call dropped earlier than I may want to speak to all people.

Ah, heck. I’ll provide this interplay half of a perfect rating. before the decision dropped, the communique became going without a doubt well. And it became a communique, instead of someone following a script or something demanding like that.

honest prices for respectable provider, however No extra Than That
Like I said within the starting: Nexcess is not the cheapest option. For the functions it affords, the fees are good enough, even pretty truthful. that is honestly a carrier you’re supposed to apply to make cash.

That stated, I’d instead pay those expenses for a VPS and get greater strong overall performance… after which I’d must configure and manage the whole lot myself. It’s all approximately the tradeoffs, right? If Nexcess sounds right for you, you could pay through PayPal and most primary credit cards.

Cancellations & Refunds
this could be loads better, however… in case you begin with the cheapest plan, you could additionally get a 14-day loose trial. It’s only to be had on that one plan, and if you accidentally sign up and pay instead of particularly signing up for the free trial, no refund for you.

properly, guess what I did by way of accident.

you can request cancellation at any time through the admin panel. I did, and things went seamlessly. Didn’t get that refund, even though.

Last modified: May 22, 2021